- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
If you are a health professional, unless you ask us not to, we may contact you via email or telephone in the future to tell you about specials, new products or services, other company news, problems with your account or use of this website. If you are an individual who has used the testing services on this website, we will only contact you in response to your request or if there is a problem processing your testing.
Visitors to this website can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in, or affect the outcome of, certain website-related activities.
Some of our employees, contractors and affiliated organizations may be located outside of your home country and by using this website you consent to the transfer of such information to them.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
In order for health professionals to establish an account and use the testing services available on this website, they must first complete the Registration form. During registration the health professional is required to give certain information (such as name and email address). This information is used to contact them about the products/services on our site in which they expressed interest. The information they supply on the Registration form will be used by us to establish their account, generate a User Name and Password and send that to them along with other pertinent information regarding their requested use of our website and services provided. The information will not be shared with any third parties.
This website provides testing by the evaluation tool called The Chronic Pain Battery. A doctor, dentist, psychologist or other health professional may Register for an account and ask their patients to fill out the questions on The Chronic Pain Battery. This can be done using a paper and pencil version with the data subsequently entered on this website by the health professional’s office. Or, the patient may be asked to directly enter their responses to The Chronic Pain Battery on this website.
An individual may voluntarily self-test using The Chronic Pain Battery on this website.
The Chronic Pain Battery does not collect any directly personally identifiable information such as name, address, telephone number, social security number or email address. It does collect demographic information such as age and gender, along with information related to the medical, physical, psychological, behavioral and social symptoms and problems that are being evaluated by The Chronic Pain Battery.
The data collected by The Chronic Pain Battery is analyzed by a proprietary and protected algorithm that produces a report on this website to the health professional or the individual, as the case may be. The report may be saved and printed. The report presents the results of the analysis in the form of a written interpretation.
When a health professional (doctor, dentist, psychologist, etc.) administers The Chronic Pain Battery to a patient they are doing that as part of the doctor-patient relationship and their medical practice and the information collected and derived is expected to be used according to the usual rules, guidelines, regulations and laws governing the medical record. However, we have no knowledge or control over how that information is used or to whom it is made available by the health professional.
When an individual self-tests with The Chronic Pain Battery they are responsible for the use of the resulting report and we have no knowledge or control over how that information is used or to whom it is made available.
We may use aggregated or individual results of using The Chronic Pain Battery for research and publication in clinical journals in the fields of medicine and dentistry. No directly personally identifying information is used in such publications.
We use an outside credit card processing company to process on-line orders on this website for goods and services. This credit card company does not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
If we are notified by you or by the credit card processing company, or if we otherwise become aware of a problem processing an order, or if we notice something unusual about your order (such as an unexpected repeat order or a problem updating your account information based on your order), or if a refund is needed, we will use any and all of the information you have provided to our credit card processing company and voluntarily to us in order to contact you and correct the problem.
We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We may share aggregated demographic information with our partners and/or advertisers. This is not linked to any personal information that can identify any individual person.
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If PRC, its website, or substantially all of its assets were acquired, or in the unlikely event that it goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of PRC may continue to use your personal information as set forth in this policy.